Oregon Employment Department
Help communicating with the Oregon Employment Department
In order for OED to effectively help all Oregonians get their benefits, we strongly suggest that you fill out their new contact form (https://unemployment.oregon.gov/contact-us). You should receive a response in 7 to 10 days from submitting this form.
The “Contact Us Form” can assist with the following issues:
Our office is most effective in helping if you are experiencing any of the following:
If you are experiencing any of the above situations, please follow up with this specific information:
Oregon Employment Department’s new PUA online form
The Oregon Employment Department launched a new online form for Pandemic Unemployment Assistance (PUA) initial claims and weekly certifications.
Oregon Employment Department current timelines:
Oregon Employment Department guidelines for calling the hotline
Oregon Employment Department has updated their website.
Additional Resources
We know these are frustrating and stressful times. Below are links to some resources that might be helpful:
211 Info
FAQ on the Eviction Moratorium
Oregon Housing and Community Services - COVID-19 related resources
The Oregon Food Bank
In order for OED to effectively help all Oregonians get their benefits, we strongly suggest that you fill out their new contact form (https://unemployment.oregon.gov/contact-us). You should receive a response in 7 to 10 days from submitting this form.
The “Contact Us Form” can assist with the following issues:
- Ask questions or get help with your claim
- Upload documents like Proof of Authorization to Work or provide missing information
- Request reasonable accommodations due to a disability (for example, you need assistance with completing your initial or weekly claim, or you need it in an alternate format)
- Request a hearing or file an appeal
- Report identity theft
- Apply for Disaster Unemployment Assistance (DUA)
Our office is most effective in helping if you are experiencing any of the following:
- Waiting for over 8 weeks with NO payment.
- PUA or UI application hasn’t been processed and it has been 6 weeks or more.
- Waiting for more than 10 weeks since the time the adjudication need is known.
- Someone who does not clearly meet the criteria of any program or has complex income histories and is getting nowhere with the online systems.
- Someone who is getting bounced around between many programs and seems to get continuing contradictory information.
- People who do not have access to a computer.
- Checks sent but didn’t get to the person (after two full weeks).
- After checking their Reliacard and there are no funds (past the first week which is a check)
- If you filled out the “Contact Us” form and have not received a response after 10 days.
If you are experiencing any of the above situations, please follow up with this specific information:
- Did you receive a confirmation number or Customer Identification Number? If so, what was it? If not, we can use the last FOUR numbers of your SSN. Do NOT send the entire SSN, just the last four.
- What is your address?
- What is your phone number?
- What was the date that you first filed your claim?
Oregon Employment Department’s new PUA online form
The Oregon Employment Department launched a new online form for Pandemic Unemployment Assistance (PUA) initial claims and weekly certifications.
- Follow this link and click on the “Pandemic Unemployment Assistance” to start your new claim or file your weekly claim https://secure.emp.state.or.us/ocs4/index.cfm?u=F20200714A165423B98262667.8408&lang=E
Oregon Employment Department current timelines:
- Pandemic Unemployment Assistance
- 4 to 6 weeks
- Cases in adjudication
- 12 to 14 weeks from when OED is able to identify the issue
- Initial claim for regular unemployment
- Up to four weeks
- Work Share program (employer)
- about 6 weeks
Oregon Employment Department guidelines for calling the hotline
- Someone should call OED if:
- If they got a notification that there is an issue with their claim
- If it has been 4 weeks or more since they’ve claimed (for regular benefits) and haven’t received payment or heard from OED.
- If they can’t file online.
- If they receive a letter of concern and need to provide OED with information.
- To confirm/accept a CWC (combined wage claim) work up (wages from other states).
- You should not call OED if the reason is to:
- Check the status of a claim. Please do this online.
- See if a claim was received. A notice is sent.
- Restart a claim or file a weekly claim. This can be done online. (If unable to do this online, then a call is needed).
- See if a claim is being adjudicated. If it is, an adjudicator will reach out. (Please remember that calls from OED are not identified on a phone as being from the Employment Department – it may show as an unknown number.)
- Seek assistance with a ReliaCard. Call US Bank (1-800-872-2657) if there are issues with payments posting, or you need a PIN resent,
- Applying for Pandemic Emergency Unemployment Compensation—apply online.
Oregon Employment Department has updated their website.
- https://unemployment.oregon.gov/
- General COVID-19 Frequently Asked Questions
- Pandemic Unemployment Assistance (PUA). Self-employed people and others who are not eligible for regular unemployment benefits—and who are out of work due to COVID-19—can now get PUA, a new unemployment benefits program (ends December 26, 2020).
- PUA Frequently Asked Questions
- Eligibility Quiz
- Apply
- Pandemic Emergency Unemployment Compensation (PEUC). If your regular unemployment benefits run out, you may be able to get extended benefits for up to 13 more weeks (ends December 26, 2020).
- Frequently Asked Questions
- Appeals and Hearings. Any time OED reduces or denies your benefits, they will send you an administrative decision. If you don’t agree with the administrative decision, you can appeal it by requesting a hearing.
- https://unemployment.oregon.gov/workers/appeals-and-hearings
- Email to request a hearing using the "Contact Us" form.
- Lost Wage Assistance Program. Temporary emergency measure that gives an additional $300 per week to people who are out of work due to the COVID-19 pandemic and receiving unemployment benefits.
Additional Resources
We know these are frustrating and stressful times. Below are links to some resources that might be helpful:
211 Info
- Has assistance for rent, some health care, utilities, and some other resources
- https://www.211info.org/ or call 211
FAQ on the Eviction Moratorium
Oregon Housing and Community Services - COVID-19 related resources
- https://www.oregon.gov/ohcs/Pages/agency-covid19-resources.aspx
- Foreclosure Prevention Assistance Information
The Oregon Food Bank
- Has a helpful map with locations and hours
- https://www.oregonfoodbank.org/find-help/find-food/
Covid-19 Information Links:
Multnomah County current information for our neighborhood:
https://multco.us/novel-coronavirus-covid-19
Some good advice reported from a member on the Bridgeliner, https://bridgeliner.com on 6/11/12.
https://multco.us/novel-coronavirus-covid-19
Some good advice reported from a member on the Bridgeliner, https://bridgeliner.com on 6/11/12.
- Go slowly. This NPR article ranks 14 activities by their level of risk, and it’s super useful if you’re trying to decide what social functions to lean into and what to avoid.
- Set rules for yourself. It’s easier to say ‘no’ to something if you’ve already set boundaries. Oregon’s official guidelines for Phase 1.
- Don’t forget the basics. Wear a face mask around other people, wash your hands, avoid touching your face, and call your doctor if you’re experiencing any of these symptoms.
Black Lives Matter
Please refer to these lists for ways we can all support local BLM causes:
Friends Committee on National Legislation https://bit.ly/2zsPmO8
Black Lives Matter PDX https://www.facebook.com/blacklivesmatterpdx/
Don't Shoot Portland https://www.dontshootpdx.org/
Campaign Zero https://www.joincampaignzero.org/
My Brother's Keeper https://www.obama.org/mbka/
Black Owned Businesses in Portland - https://mercatuspdx.com/directory/black-owned-businesses/#!directory/ord=rnd)
The Black Resilience Fund - https://www.gofundme.com/f/the-black-resilience-fund
Black United Fund of Oregon - https://www.bufor.org/about
Elevate Oregon - https://www.elevateoregon.org
NAACP Portland Chapter - https://pdxnaacp.org
Friends Committee on National Legislation https://bit.ly/2zsPmO8
Black Lives Matter PDX https://www.facebook.com/blacklivesmatterpdx/
Don't Shoot Portland https://www.dontshootpdx.org/
Campaign Zero https://www.joincampaignzero.org/
My Brother's Keeper https://www.obama.org/mbka/
Black Owned Businesses in Portland - https://mercatuspdx.com/directory/black-owned-businesses/#!directory/ord=rnd)
The Black Resilience Fund - https://www.gofundme.com/f/the-black-resilience-fund
Black United Fund of Oregon - https://www.bufor.org/about
Elevate Oregon - https://www.elevateoregon.org
NAACP Portland Chapter - https://pdxnaacp.org
Bridgeton Neighborhood Plan
The Bridgeton Neighborhood Plan was developed and approved by the City of Portland to help guid the neighborhood through changes of the next 20 years. The plan helps residents, property owners, business owners, developers and other thinking of locating here to understand the desires and vision of its current residents have for the future.
| bridgetonplan97.pdf |
Community Resources
The City of Portland has endowed it's citizens with an arsenal of resources for every issue and opportunity. Here are a collection of links and sites you might find helpful.
Portland Homeless/Campsite Reporting
One Point of Contact - www.portlandoregon.gov/toolkit
Talk to a human in the know: Jonathan Lewis, One Point of Contact Program Specialist, Assistant Homelessness Urban Camping Impact Reduction Program, [email protected]
OR use these resources:
• Campsite Reporting - https://www.portlandoregon.gov/69333
• PDX Reporter - https://pdxreporter.org
• Portland Information & Referral - 503.823.4000
Portland Maps & Real Estate information
www.portlandmaps.com
Metro
www.metro-region.org
Department of Motor Vehicles
www.odot.state.or.us/dmv
Recycling Information
https://www.oregonmetro.gov/tools-living/garbage-and-recycling
Portland Development Commission
www.pdc.us
Bureau of Development Services
www.bds.us
Portland Parks
Information about the Children's Arboretum
www.portlandonline.com/parks
Portland Homeless/Campsite Reporting
One Point of Contact - www.portlandoregon.gov/toolkit
Talk to a human in the know: Jonathan Lewis, One Point of Contact Program Specialist, Assistant Homelessness Urban Camping Impact Reduction Program, [email protected]
OR use these resources:
• Campsite Reporting - https://www.portlandoregon.gov/69333
• PDX Reporter - https://pdxreporter.org
• Portland Information & Referral - 503.823.4000
Portland Maps & Real Estate information
www.portlandmaps.com
Metro
www.metro-region.org
Department of Motor Vehicles
www.odot.state.or.us/dmv
Recycling Information
https://www.oregonmetro.gov/tools-living/garbage-and-recycling
Portland Development Commission
www.pdc.us
Bureau of Development Services
www.bds.us
Portland Parks
Information about the Children's Arboretum
www.portlandonline.com/parks
Columbia River Information
The mighty Columbia River is the cornerstone of our way of life here in Bridgeton. Please find here a comprehensive list of river resources and links. Please let us know if there is something we should add. This community is all about collaboration, so your feedback helps!
Levee Repair & Accreditation: Oregon Solutions Overview
Our levee repair & accreditation is an official Oregon Solutions project. Please visit the link below for a project overview & update of recent engineering assessments conducted for PEN1 and PEN2.
http://orsolutions.org/osproject/MCDD
Peninsula Drainage District No. 2
Multnomah County Drainage District
www.mcdd.org
Columbia River Water data
Visit this site to find real time information on the Columbia river levels at Vancouver.
www.waterdata.usgs.gov
Columbia Slough - Regatta
Visit this site to find out about the Columbia Slough Regatta and other info on water, bike and hiking trails.
www.columbiaslough.org
Christmas Ships
information and schedule for the christmas ships event on the columbia river
www.christmasships.org
Columbia Riverkeeper Organization
www.columbiariverkeeper.org
Columbia River Crossing Project
www.columbiarivercrossing.org
Levee Repair & Accreditation: Oregon Solutions Overview
Our levee repair & accreditation is an official Oregon Solutions project. Please visit the link below for a project overview & update of recent engineering assessments conducted for PEN1 and PEN2.
http://orsolutions.org/osproject/MCDD
Peninsula Drainage District No. 2
Multnomah County Drainage District
www.mcdd.org
Columbia River Water data
Visit this site to find real time information on the Columbia river levels at Vancouver.
www.waterdata.usgs.gov
Columbia Slough - Regatta
Visit this site to find out about the Columbia Slough Regatta and other info on water, bike and hiking trails.
www.columbiaslough.org
Christmas Ships
information and schedule for the christmas ships event on the columbia river
www.christmasships.org
Columbia Riverkeeper Organization
www.columbiariverkeeper.org
Columbia River Crossing Project
www.columbiarivercrossing.org